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How ar888 Handles Your Personal Information

This Privacy Policy explains what data ar888 collects when you open an account, make a deposit through JazzCash, Easypaisa, or Raast, and use our platform — and exactly what we do with it.

Account data collected at registrationPayment data: JazzCash, Easypaisa, RaastYour right to access and correct dataData retention and deletion policyContact us to make a data request
ar888 How ar888 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Security and Your Controls

We apply encryption to data in transit and at rest, including all payment records linked to your JazzCash, Easypaisa, or Raast deposits and withdrawals. Your account password is hashed and never stored in plain text. We keep your data for as long as your account is active and for the retention period required under applicable law — after which it is deleted or anonymised. You can ask us at any time what data we hold, request a correction, or ask us to close your account and erase your records.

Encrypted Payment Records Every JazzCash, Easypaisa and Raast transaction record is encrypted at rest. We do not share payment identifiers with third parties outside of payment processing.
Cookie and Session Data We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.
Account Access Logs Every login to your account is logged with a timestamp and device fingerprint. If we detect a login from an unfamiliar device, a verification step is triggered.
Data Retention and Deletion We retain account data for the period required under applicable law. Once that period ends, your personal records are deleted or fully anonymised from our systems.
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct, or remove the personal data we hold on your account, reach our support team directly. We respond to data requests through the channels below. Requests tied to payment records — including JazzCash or Easypaisa transaction histories — are handled by the same team and follow the same process.

Live Chat Open the chat window inside your account dashboard. Available during platform operating hours for account and data queries.
Email Support Send your data request to our support address listed in the account help section. Include your registered mobile number for faster verification.
Account Help Centre The Help Centre inside your account covers how to submit a data access request step by step, including what ID verification is needed.

Common Questions About Your Data on ar888

These are the data and privacy questions we hear most often. If your question is not covered here, reach our support team through live chat or the email address in your account help section.

We collect your name, mobile number, email address and the password you set. No additional documents are required at registration unless a verification step is triggered by account activity.

No. We record the transaction reference and wallet identifier to confirm your deposit cleared, but your JazzCash or Easypaisa PIN is never transmitted to or stored by ar888 at any point.

Submit a data access request through live chat or the support email listed in your account. Include your registered mobile number so we can verify your identity and retrieve the correct records.

Yes. You can request deletion when you close your account. We will erase or anonymise your personal records once the retention period required under applicable law has passed.

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transactions, and with service providers who help operate the platform. We do not sell your personal data.

Contact support through live chat or email with the correction you need. We verify your identity first, then update the record. Some fields can be edited directly inside your account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.